Retail Security
 

   
THE FACTS

Retail robbery and theft affects both small and large businesses.
It is estimated that the cost of retail theft amounts to over $1 billion per year.
In the year 1996/97 a total of 14,755 offences of shoplifting were reported to Victoria Police, a small percentage of the actual number.
A total of 2,230 robberies were committed in the same year.
Weapons were associated with 3,847 assorted criminal offences, knives being the most common weapon.
 

To reduce the risk of theft from your business, consider the following areas: 

1. Robbery prevention
2. At the time of the robbery
3. Shoplifting
4. Perimeter security

1. Robbery prevention

  • Adopt a system of alarm notification
  • Don't discuss cash holdings or movement of cash with others.
  • Reduce the amount of cash held to a minimum.
  • Consider security devices such as:
    • time delay devices
    • closed circuit television
    • static cameras
  • Encourage staff to watch for and report suspicious activity to management or police. 

2. At the time of a robbery

  • Try to remain calm and assess the situation.
  • Activate any alarm device/system only if it is safe to do so.
  • Don't antagonise the robber.
  • Don't take any drastic action that may aggravate the situation.
  • Take notice of the description, number and any unique identifying features of the offenders, the type of weapon/car or anything else that may assist police. CLICK HERE to get a "Descriptions" form that will help you to record the information.

3. Shoplifting

  • Affix price tickets/labels to merchandise securely.
  • Staff vigilance, care and common sense are paramount.
  • Remove any empty hangers from racks.
  • Keep customers in full view at all times.
  • Keep fitting rooms clear of merchandise.
  • Don't leave merchandise lying around unnecessarily.
  • Be alert for diversions that may distract you.
  • Clearly display anti-shopstealing posters.
  • Be wary of customers wearing loose fitting overcoats that may be use for concealing property.

 

4. Perimeter security

The two principles of perimeter security are

  • Make it difficult for the offender to get in.
  • Make it difficult for the offender to get goods out.

 

Now Go to

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